Customer Service

• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions
• Viewing Orders
• Updating Account Information

Shipping & Delivery

We use only the best of the third party Shipping Services. We will try our best to ship the items within the specified duration, but once the ordered is shipped , we hardly have any control over it. We take a maximum of 3 working days to prepare and ship the order. Delivery should normally take 1 to 3 weeks based on distance. Unfortunately, we are not shipping to USA currently.
Track your package here : http://services.ptcmysore.gov.in/speednettracking/

Privacy & Security

Please refer Privacy Policy for more info.

Return Policy

At magic recipe, we will gladly replace any of our magic items with a manufacturer’s defect. Please contact us for the same. We primarily sell secret magic recipes and so we cannot refund unless there is damage during shipping or a manufacturers defect in our items. Please read through the descriptions and instructional videos of the products before making your choices. Goods with any kind of manufacturing defect can be returned within 10 days from the date of delivery.

Ordering

Orders can be made for any amount. What is out of our control though, is the shipping cost. We advise you to therefore optimize the weight of your order in order to distribute the shipping costs. The weight of each item is displayed under its detailed description. The shipping and handling for orders below a certain weight will remain fixed. Please choose accordingly.

Payment, Pricing & Promotions

Payments: can be made using Paypal or Credit Card using our third party secure vendors like Authorize.net, moneyBookers Ltd , PayPal Inc etc. (part of the payment process, you will taken to the third party site, hence all transactions are secure keep all your personal details safe)
Pricing & Promotions We guarantee the lowest price for all our goods; at the same time maintaining a world class quality and customer satisfaction. We are providing this service for more than 20 years to a limited set of audience, wanted to make it available to a broader audience -- motivated us to go retail online. Prices on our site are affected by the currency exchange rates every week and therefore you might find marginal changes in the prices from time to time.

Viewing Orders

Please register yourself at magic-recipe.com to view orders you have place and also keep track of them.

Updating Account Information

Please register yourself at magic-recipe.com to view orders. Please make sure that your account information is up-to-date so that all the shipments are sent to the correct address.